Last updated: 12 December 2025
Effective date: 12 December 2025
1. Introduction
Welcome to https://www.bobbycarottes.com. This policy explains how we collect, use and protect your personal data when you visit our website, enrol in our courses or take part in our coaching programmes.
By using the website or signing up for our services, you agree to the collection and use of your data in accordance with this policy.
2. Data controller
Name: Bobby
Email: bobby@bobbycarottes.com
3. Personal data collected
3.1 Data you provide directly
When you complete a form on the website, for example to apply for a course or coaching, we ask for information including:
- Your phone number, including country code, so we can contact you if necessary.
- Your first name, to personalise our exchanges and your account area.
- Your email address, to send important information such as course access, confirmations and invoices.
- Your age range, to check that our services are suitable and, where applicable, decline applications from minors.
- Your current situation, for example student, employee, entrepreneur / business owner / freelancer, unemployed or retired, to better understand your circumstances.
- How long you have been trading, for example less than three months or more than three months, to assess your experience.
- Answers about your motivation and availability, including why you want to join the programme, whether you are ready to start and your personal goals, so we can tailor our support.
We use this information to assess your application, check that the programme suits your profile, tailor the follow-up and deliver the services properly.
Some information is necessary to process your application and enrol you in the programme, for example your first name, email, phone number, age, situation and experience. If you decline to provide it, we will be unable to assess your application or give you access to the course.
3.2 Data collected automatically
When you browse the website:
- IP address, browser type, device used, pages viewed and visit duration.
- Cookies and similar technologies (see section 11).
4. Purposes of processing
- Manage your registration, account and course access.
- Personalise the experience according to your profile and level.
- Handle invoicing and payments.
- Provide access to the learning platform and private group.
- Communicate with you for support, follow-up, reminders and educational information.
- Send newsletters or educational content if you have consented.
- Analyse and improve our content and services.
- Meet our legal and accounting obligations.
5. Legal basis for processing
- Performance of a contract: managing your registration, access and course or coaching follow-up.
- Consent: sending newsletters and marketing communications, and using analytics cookies.
- Legitimate interest: improving the website, monitoring overall activity and preventing abuse.
- Legal obligation: retaining invoices and accounting records.
6. Data recipients
Your data may only be shared with:
- Our technical service providers: hosting, payment, video conferencing, e-learning and newsletter platforms.
- Administrative or judicial authorities when required by law.
Your data is not sold to third parties.
7. Retention periods
- Contact and registration data: three years after your last interaction or the deletion of your account.
- Profile data (age, situation, experience and motivation): for the duration of course access, then archived for up to two years.
- Billing data: ten years, as legally required.
- Cookie and analytics data: thirteen months to two years, depending on the type of cookie.
- Cookie consent: thirteen months.
8. Your rights
You may, at any time:
- Access your personal data.
- Request its correction or update.
- Request its deletion, within legal limits.
- Restrict certain processing.
- Request data portability.
- Object to certain processing based on legitimate interest.
- Withdraw your consent to newsletters, cookies and other consent-based processing.
To exercise your rights, contact us at bobby@bobbycarottes.com. We will respond within a maximum of thirty days.
9. Data security
We put technical and organisational measures in place to protect your data against unauthorised access, modification or disclosure, including secure hosting, HTTPS, restricted access and backups.
10. International transfers
Some providers, such as Google, Stripe and Discord, may process data outside the European Union. These transfers are covered by appropriate safeguards, such as standard contractual clauses or adequacy decisions, to ensure a level of protection consistent with the GDPR.
11. Cookies and similar technologies
Our website uses cookies to work properly and, with your consent, to measure site usage.
Essential cookies
- Consent cookie: records your choice about the use of cookies (duration: thirteen months).
- Session cookies: necessary for the website's technical operation (duration: session).
Analytics cookies, with your consent
- Audience measurement tools, such as Google Analytics, to improve content and usability (duration: up to two years).
You can manage your preferences through the cookie banner or your browser settings.
12. Children's privacy
Our services are intended for adults aged eighteen and over. If a person selects "under 18" on the form, their application is not processed for paid services and their data may be deleted on request.
13. Changes to this policy
We may update this privacy policy. Any changes will be published on this page with a new update date.
14. Complaints
If you believe your rights are not being respected, you can contact the CNIL: https://www.cnil.fr.
15. Contact
For any questions about this privacy policy or the processing of your personal data, you can write to us at bobby@bobbycarottes.com.